Faster Innovation and a Focus on Customer Experience
Helping Australia and New Zealand Battle through Adversity
As Australia endured apocalyptic bushfires and drought, and New Zealand contended with the aftermath of the deadly terrorist attacks in Christchurch from 2019 into 2020, both countries confronted a new challenge: the arrival of the Covid-19 pandemic. But these misfortunes didn’t dampen the resolve of organizations in either country. Instead, it strengthened their determination through a quickened pace of innovation, from harnessing anonymized customer data to providing valuable insights on major economic shifts to fast-tracking new digital initiatives for customers by three years.