Building a Culture of Curiosity to Drive Better Business Outcomes
Digital technologies such as advanced analytics, machine learning (ML), and artificial intelligence (AI) are capable of collecting and analyzing vast amounts of data and, in the case of AI, may even surface new insights and suggest actions. Meanwhile, curiosity as a cultural trait has captured management’s attention, especially as those companies that were creative and open to new ideas successfully navigated recent unexpected upheavals. As a result, there is an opportunity for progressive organizations to leverage the power of technology to promote curiosity and create a virtuous cycle of innovation.